On 8th August 2015, As part of “Excellent Staff” SPL, Effective Communication Training was taken by Mr.Shankar, Trustee, Sevalaya. 25 staff from Bharathi, Gandhi and Vivekananda Unit attended the training program.
- In Communication, Pronunciation, Language, Body language, Listening and Clarity in ideas are more important
- Communication is divided as Verbal and non verbal
- Verbal communication is Intentional and conscious
- Non verbal communication is unintentional and unconscious
- Non verbal communication needs to be given more importance than verbal communication
- If more importance is given for non-verbal communication it will help to get an effective feedback
- Problems is communication include – work will not be completed properly, the whole plan will get collapsed, more mistakes will arise
- If the ideas given by the sender is not properly listened the receiver will not have a clarity in the ideas
- Language is more important in communication
- The sender needs to concentrate on the need of communication, Language and not rushing while communicating
- The receiver should not superimpose the new information on the old one
- Correction and prevention is more important which will only pave way for effective communication
- The idea that has to be communicated should properly reach the receiver then only it is the success of the sender
